Clara Lambert is an Oncology Financial Navigator at the Advocate Good Samaritan Hospital’s Bhorade Cancer Center in Downers Grove, Illinois. Prior to this she helped pioneer and found the Financial Navigation program at the Cowell Family Cancer Center in Traverse City, Michigan. She has been influential in the development of the role over the past five years at her cancer centers and nationwide. Prior to this she worked in insurance verification, financial counseling, and the revenue cycle.
Clara is an active member of the ACCC (Association of Community Cancer Centers) Education Committee and is the current Chair of the ACCC Financial Advocacy Network (FAN) Advisory Committee, she has spoken at FAN meetings and is currently working with the Advisory Committee to revise and enhance education for financial advocacy. She is an active member of AONN+ (Academy of Oncology Nurse & Patient Navigators), and participates in the Conference Planning and Technology Committees, as well as speaking on Financial Navigation. She is also a part of the Biden Cancer Initiative Patient Navigation Workgroup.
Clara obtained her Bachelors of Business Administration: Integrated Professional Studies – Business/Health/Technology from Davenport University in 2015.
In addition to that, she has completed the Oncology Patient Navigation training through the George Washington Cancer Institute, has received her OPN-CG (Oncology Patient Navigator – Certified Generalist) certification from AONN+ and she is a Certified Application Counselor (CAC) for the ACA healthcare marketplace and MiBridges programs. Clara feels it is very important to stay on top of healthcare policy & healthcare changes that are continuously taking place.
Financial Toxicity is an important topic to Clara, as her family has been touched by cancer. She has been able to use that experience, along with her background in healthcare to connect with the patients and caregivers to streamline the financial navigation process for everyone.