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This session will explore EMR capabilities for tracking navigation workflow and metrics (pros, cons). It will discuss the challenges and successes in using the EMR to enhance navigator workflow (eg, workflow, team communication, metrics collection, quality improvement initiatives). It will also share best practice examples using the PDSA model to illustrate how to initiate change.
Speaker(s):
Zilipah
Cruz,
RN, MSN, OCN,
Director for Cancer Navigators,
Ballad Health Care Center
Jessica
MacIntyre,
APRN, NP-C, AOCNP,
Executive Director, Clinical Operations,
University of Miami Sylvester Comprehensive Cancer Center
Christina
Payne,
RN, MSN, OCN,
Ambulatory Oncology Nurse Manager Navigation and Survivorship,
UC Health
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