Navigating the AONN+ 2020 Annual Conference
This page is intended to be a useful resource and guide for your online experience.


What are the session times?

  • Wednesday, November 4, 12:00 pm - 5:00 pm EDT
  • Thursday, November 5, 8:00 am - 7:45 pm EDT
  • Friday, November 6, 8:00 am - 7:00 pm EDT
  • Saturday, November 7, 7:30 am - 6:15 pm EDT
  • Sunday, November 8, 8:00 am - 5:00 pm EDT

When can I Network with Exhibitors?

  • Friday, November 6, 10:15 am - 12:15 pm, 3:45 pm - 6:00 pm EDT
  • Saturday, November 7, 9:45 am - 10:45 am EDT

What Device Can I Use to Access the Live Stream?
The event live stream can be accessed by most mobile devices, including tablets and smartphones. However, we strongly recommend using a desktop computer or laptop with a hardline internet connection for best performance and experience.

System Compatibility Checker
Before attending the event, be sure to check your system’s compatibility with the live broadcasting platform. This will ensure that you have all the proper items required for accessing the live event. Click on the "System Checker" tab on the left. Be sure to apply necessary updates to your system for items that fail before the live event.

Launching a Session
Each session opens 15 minutes prior to the start time. To access your live streamed session(s) click on the "Agenda" tab, followed by the "Attend Session" button next to the desired session.

Private Chat with Your Fellow Attendees
Once you've launched a session, you have the option to chat privately with your fellow attendees. Look for "Connected" at the top of the screen and click on the number that follows it. A modal window will open, listing all users currently connected to the session. If you wish to engage in a private chat with another attendee, simply right click on their name and select "Start Conversation".

Asking a Question
To submit a question for the speaker(s), navigate to the "Questions" tab on the left side of your player screen. Select "Click Here to Submit a Question", enter your question and click Submit.

Access to On Demand Session Recordings
You will have access to the archived recordings of the sessions, starting with 7 sessions available to you on Thursday, May 14th.
Content from the remaining sessions will be made available approximately 4 weeks after the event concludes. You will receive an email notifying you when this content is ready.

Technical Support
If you need further help, please contact our Technical Support. Live help is available 9am-5pm ET, Monday-Friday. Call us at 877.796.1325 or use the "Live Support" chat feature located at the bottom of your screen.

Support will be available during live broadcasts, beginning 1 hour before the start of the live broadcast and until 30 minutes after the last session ends.